Privacy Policy

Last updated: October 22, 2026

Elvra Living ("we", "us") respects your privacy. This policy explains what personal data we collect when you visit or buy from our store, how we use it and what your rights are.

1. Data controller

Elvra Living, Via Padana Ovest, 6, 15028 Quattordio AL, Italy. Email: wizzytech20@gmail.com.

2. What we collect

• Order data: name, email, phone, shipping and billing address, items purchased.
• Payment data: processed by Shopify and our payment providers. We never see or store your full card number.
• Technical data: IP address, device and browser information, pages viewed, collected through cookies and similar technologies.
• Communications: messages you send us and, if you subscribe, your marketing preferences.

3. Why we use it

• To process and deliver orders and provide customer support (contract).
• To prevent fraud and keep the store secure (legitimate interest).
• To meet legal and tax obligations (legal obligation).
• To send marketing emails or messages and to measure and improve advertising and the site (consent or legitimate interest, as applicable). You can unsubscribe at any time.

4. Who we share it with

We share data only as needed with service providers who help us run the store: Shopify (platform and checkout), payment providers, shipping carriers, email and review tools, and analytics and advertising partners such as Meta and TikTok. These providers process data under their own privacy terms and, where applicable, data processing agreements. We do not sell your personal data for money.

5. International transfers

Some providers are located outside the European Economic Area. Where this happens, transfers rely on safeguards such as adequacy decisions or standard contractual clauses.

6. Cookies

We use cookies for essential store functions (cart, checkout), analytics and advertising. You can manage your preferences through the cookie banner or your browser settings.

7. Retention

We keep order data as long as required for legal and accounting purposes, and other data only as long as needed for the purposes above.

8. Your rights

Under the GDPR you can request access to, correction, deletion or portability of your data, and object to or restrict certain processing. You can also withdraw consent at any time and lodge a complaint with the Italian data protection authority (Garante per la protezione dei dati personali). To exercise your rights, email wizzytech20@gmail.com.

9. Changes

We may update this policy; the latest version is always on this page.